Frequently Asked Questions
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General
Orders received before 5pm PST on Tuesdays will be delivered on Wednesday, and orders received before 5pm PST on Saturday will be delivered on Sundays.
Safety is essential to Willow's Spoon and it's at the heart of everything we do. We are abiding with public health initiatives to help keep our community safe. Currently, all home deliveries will be contactless unless specified otherwise - just leave us a note in the checkout section!
Yes! Our frosted pouches are recyclable.
Yes! Reach us here.
Ingredients & Product
Yes! We are advocates of the fresh dog food diet. We use only ingredients that we would consume and consider healthy, mainly fresh produce and sustainable sources of protein.
Because we don't use any artifical preservatives, we recommend finishing them as soon as possible (your pup would agree!). If it's the case where the treats need to be stored, make sure they are resealed in a cool, dry place.
General guidelines:
Cookies: ~3 months
Jerky: ~3 weeks refrigerated for optimal freshness
All our treats are made with ingredients that are 100% made and sourced in the USA. We partner with local suppliers we trust for our produce and are confident in providing the best for our pups. Our meats come from USDA inspected facilities that do not allow floor waste, sick or euthanized animals.
We do not use any artificial preservatives in our treats. The main method of preservation is baking or dehydrating.