We stand by our promise to place your dogs first, always. If for any reason you are not satisfied with your order, please reach out to us and we'll make things right.
Returns & Exchanges
We are sorry to hear that! Since we're a small business, we do not do returns/refunds. Please reach out to us here with your name and order number and we'll work with you to make things right.
We use USPS Priority Mail or UPS on all our orders and they typically take between 2-5 business days to deliver depending on where you are located. If you notice that your shipment is missing, please reach out to us and we will help resolve the issue.
